Important Note: This privacy policy applies to the 99g777 website and all associated services. By continuing to use the platform, you are considered to have given your consent to this policy.
1Introduction
99g777 is a trusted online gaming platform in Bangladesh. We believe you should have full control over your personal information. That's why our privacy policy is written in plain, straightforward language — no complex legal jargon — so you can truly understand what happens to your data.
This privacy policy applies to all 99g777 services, mobile applications, websites, and support channels. It is in effect whenever you open an account, play games, make a deposit or withdrawal, or get in touch with us.
We adhere to international data protection standards and are always committed to safeguarding your privacy. The 99g777 privacy policy is not a mere formality — it is a commitment of trust between us and you.
2What Information We Collect
99g777 collects only the information genuinely needed to provide its services. The list below clearly outlines what types of data are collected and under what circumstances.
| Data Type | Example | Type |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Required |
| Contact Information | Email address, mobile number | Required |
| KYC information | NID/passport, proof of address | Required |
| Financial information | Mobile banking number, transaction history | Required |
| Gaming Information | Betting history, win/loss records | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
| Preference Information | Language & Notification Settings | Optional |
We never collect unnecessary information without your consent. Sensitive data — such as religious beliefs or political opinions — is never collected under any circumstances.
3Why We Collect Information
99g777 collects your information for clear and legitimate reasons only. No data is stored without a genuine purpose.
- Account creation and management: Identity information is required to complete your registration and keep your account secure.
- KYC and identity verification: Identity is verified to prevent fraud and meet legal obligations.
- Payment Processing: Financial information is used to ensure fast and secure deposits and withdrawals.
- Enhancing Gaming Experience: Your gaming activity is analyzed to provide game suggestions and offers tailored to your preferences.
- Support Services: Your contact details are used to resolve your issues as quickly as possible.
- Security Monitoring: Device information is analyzed to detect suspicious activity and keep the platform secure.
- Legal compliance: Certain data must be retained to comply with applicable laws and regulations.
- Bonuses & Promotions: Account information is needed to ensure you receive the bonuses you are eligible for.
Our commitment: Your information will never be sold to advertising companies. Where data is shared with third parties, it is solely for service delivery purposes and strictly governed by confidentiality agreements.
6Data Security Measures
99g777 follows world-class technology and processes to protect your information. Our security framework operates across multiple layers.
- SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
- Database Encryption: Stored sensitive data is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): You can enable 2FA for added security when logging into your account.
- Firewall & DDoS Protection: Advanced technology is used to protect the platform against cyber attacks.
- Regular Security Audits: Regular security audits are conducted by independent third parties.
- Staff Training: All staff undergo strict data handling training. No employee can access your data without a legitimate need.
- Data Breach Response Plan: In the event of an incident, you and the relevant authorities will be notified within 72 hours.
7Data Retention Period
99g777 does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account information: For the duration your account is active and for up to 5 years after closure.
- Financial transaction records: 7 years as required by legal obligations.
- KYC documents: 5 years after account closure.
- Communication Records: Support messages and live chat: 2 years.
- Log Files: Security logs are retained for 1 year, then permanently deleted.
- Cookie Information: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
Upon expiry, data is permanently deleted or anonymized using secure methods.
8Your data rights
At 99g777, you have full rights over your personal information. You can exercise the rights listed below at any time.
Right to Access Information
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data within the limits permitted by law.
Right to Restrict Processing
You can request that data processing be restricted under certain circumstances.
Data Portability
You may request a download of your data in a structured format.
Right to object
You can object to the use of your data for specific purposes.
To exercise any of these rights, please contact us by email. We will respond within 30 days.
9Protection of minors' data
99g777 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Date of birth is verified at the time of registration.
- Age verification is mandatory as part of the KYC process.
- If we become aware that any data has been inadvertently collected from a minor, it will be deleted immediately.
- If a parent or guardian suspects their child has created an account, please contact our support team immediately.
Warning: Use of 99g777 by anyone under 18 is strictly prohibited. Parents are encouraged to keep children away from online gaming and to use parental control software.
10Policy Changes
99g777 may update this privacy policy from time to time. You will be notified in advance of any changes.
- For significant changes, you will be notified at least 30 days in advance via email and platform notifications.
- For minor updates, the "Last Revised" date at the top of the page will be updated accordingly.
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
- If you do not agree to any changes, you may request to close your account.
Previous versions of the Privacy Policy are kept on file and can be provided upon request.
11Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team.
- Email: [email protected]
- Live Chat: Click the chat button in the bottom-right corner of the website
- Telegram: @99g777support
- Response Time: 7 business days for general requests, 24 hours for urgent matters
Our commitment: We treat every privacy-related request with the utmost seriousness. If you are not satisfied, you may lodge a complaint with the relevant regulatory authority.
Why 99g777's Privacy Is Different
Maximum Encryption
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — the same level of security used by banks.
No Data Sales
99g777 never sells your information to advertisers or third parties. Your data belongs to you alone.
International standards
We comply with international data protection regulations, including GDPR. Compliance is regularly verified through independent audits.
Minimal Data Collection
No information is collected beyond what is necessary. You are clearly informed about what you provide and why — full transparency.
Full control in your hands
View, edit, delete, or download your data — all rights are yours. Simple process, available anytime.
Quick Response
All privacy-related requests are responded to within 7 business days. Urgent matters are handled within 24 hours.
Play Safe, Enjoy with Peace of Mind
Your information is completely secure at 99g777. Read our privacy policy and create your account today to enjoy the best gaming experience on a platform you can trust.